Soho Flordis International

Terms & Conditions

Terms and Conditions

Detailed description of goods and/or services 

Soho Flordis International South Africa (Pty) Ltd is a business in the pharmaceutical industry that import and distributes natural medicine. 


Delivery policy 

Subject to availability and receipt of payment, requests will be processed within 1-3 days and delivery confirmed by way email.

Export restriction

The offering on this website is available to South African clients only.

Return and Refunds policy 

The provision of goods and services by Soho Flordis International South Africa (Pty) Ltd is subject to availability. In cases of unavailability, Soho Flordis International South Africa (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.

Customer Privacy policy 

Soho Flordis International South Africa (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569. 


Payment options accepted 

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Soho Flordis International South Africa (Pty) Ltd bank account, the details of which will be provided on request. 


Card acquiring and security 

Card transactions will be acquired for Soho Flordis International South Africa (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. 

Customer details separate from card details

Customer details will be stored by Soho Flordis International South Africa (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency 

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR). 


Responsibility 

Soho Flordis International South Africa (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. 

Country of domicile

This website is governed by the laws of South Africa and Soho Flordis International South Africa (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Unit 2D, 121 Mitchell Street, George, 6530. 

Variation 

Soho Flordis International South Africa (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice. 


Company information 

This website is run by Soho Flordis International South Africa (Pty) Ltd based in South Africa trading as Soho Flordis International South Africa (Pty) Ltd and with registration number 2004/035255/07 and Directors: Lize Viljoen (South Africa), Alessandro Modica Agnello (Switzerland) and Antonio Carvalho (Switzerland)

Company contact details

PO Box 9132
George, 6530
South Africa

Email: Marie.Brown@sfihealth.com

Telephone: +27 44 874 2927

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